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FAQs & Delivery

You can make changes to your purchase (cancellation, change or adding a new item) within the first 24 hours of placing an order. To do so, pleases contact us over our WhatsApp number +201030734131 or email us at wafaa@makladwali.com.

We accept major credit cards and cash on delivery (in Egypt only).

If you are in Egypt, we accept currency only in Egyptian pounds. If you are anywhere else in the world, we accept payment only in US dollars.

If you have received a defective product, please reach out to us at with photos of your product, and we will rectify the issue. 

Please contact us either on our WhatsApp number +201030734131 or email us at wafaa@makladwali.com.

You can return an item within 2 weeks of receiving it, provided is has not been used.

2-3 working days in Cairo, 5 days all over Egypt, and one-week international shipping.

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